Inside Sales Analyst

Position Level
Individual Contributor

Position Overview/Summary

The Inside Sales Analyst is responsible for measuring and satisfying SGT D-R objectives and goals for quote and order cycle time, and pricing responsibility to meet margin objectives.   Responsible for preparing quotations/proposals and entering orders for replacement parts from inquires/orders received directly from customer or representative.  Responsible for coordinating post order details between Manufacturing, Accounting, Engineering, Repair Operations and the customer to ensure on time shipments of orders.

Position Qualifications (Required and Preferred)


  • U.S. Citizenship required for this facility
  • A minimum of an Associate’s degree 
  • A minimum of 3+ years’ experience in parts operations, customer service or equivalent field


  •  Bachelor's degree


Position Responsibilities and Duties


  • Prepare formal quotes using existing computer system and/or available tools to prepare/enter quotes and orders.
  • Participate in customer negotiations including pricing, improving delivery and non-standard Terms and Conditions.
  • Initiate Engineering jobs for review and updates as needed by client requirements.
  • On all quotes/orders under incumbent’s control, he/she will be responsible for: review, verification, pricing, delivery, margins, entry, delivery alternatives, coordination, priority fee review, returned material, credits and customer complaints.
  • Coordinate with Engineering and Manufacturing to establish new drawings, drawing revisions and the use of alternate material to resolve delivery and scheduling problems.
  • Establish lead times using current manufacturing data, direct negotiations with planners, buyers and manufacturing personnel.
  • Utilizing available resources, provide delivery alternatives when necessary for purchased and manufactured items.
  • Apply premium charges per current SGT D-R published standards and direct negotiations with customers.

Dresser-Rand is An Equal Opportunity/Affirmative Action Employer

No agency submissions please. NOTE: Resumes submitted to any Dresser-Rand employee without a current, signed and valid contract in place with the Dresser-Rand Recruiting team in Houston Texas will become the property of Dresser-Rand and no search fees will be paid

Dresser-Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Dresser-Rand is an equal opportunity employer.


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